General FAQs
What is fixed wireless Internet?
Fixed wireless internet is a broadband internet service that delivers internet access to your home through a wireless signal from a nearby tower. This signal is received by an antenna mounted on your house and connects to a router inside, providing Wi-Fi for your devices.
What is 5G and why do I need it?
Speed: 5G boasts much faster data transfer rates, with potential peaks reaching 20 gigabits per second (Gbps); tremendously faster than 4G's 1 Gbps.
Latency: Latency refers to the delay in data transmission. 5G offers lower latency, resulting in a more responsive experience for things like online gaming and video conferencing.
Capacity: 5G networks can handle a much higher number of connected devices compared to 4G, making it ideal for the growing trend of internet-connected devices (like smart appliances and wearables).
How fast are fixed wireless speeds?
Fixed wireless speeds can vary, based on your proximity to the tower serving your home. Just click on the "Check Availability" link at the top of this page. Enter your address, and we will quickly let you know what speed tiers we can bring to your residence.
Is BridgeLink available in my area?
Just click on the "Check Availability" link at the top of this page. Simply enter your address, and we will quickly let you know if we can bring our services to your location.
Can I use fixed wireless for gaming and streaming?
Yes, with sufficient speeds and low latency (signal delay), fixed wireless can support streaming and gaming. Check our speed plan details on our website, along with their respective broadband labels, and consider your online activities when deciding what is best for you.
Are there any hidden fees, contracts, or data caps with fixed wireless?
BridgeLink offers straightforward pricing with no surprise fees, no contracts, and no data caps. A one-time activation fee covers the setup costs and you will only pay for those Wi-Fi routers you need. This transparent pricing ensures you know exactly what you're paying for upfront.
Is fixed wireless easy to install?
It is easy! Our team of professional installers is well-versed in nearly every installation scenario you can imagine. And guess what? If a self-installation is an option for you, we will ship out all the necessary equipment, along with detailed instructions to ensure your setup is a breeze. Plus, we are just a phone call away should you need any guidance along the way. We have your back every step of the journey!
What happens to my fixed wireless Internet in bad weather? How does it compare to satellite Internet?
Here is the good news: with fixed wireless internet, you will not have to worry about your signal navigating through layers of clouds and atmosphere like satellite internet does. Barring any extreme weather events that might cause damage to our equipment, you can expect your service to stay consistent.
Can I bundle fixed wireless Internet with other services (phone, TV)?
At BridgeLink Internet, we are dedicated to being the best at what we do, which is why we focus solely on providing top-notch Internet services. Rest assured, our 5G network is perfect for supporting all your favorite streaming subscription services. This means you have the freedom to choose the entertainment options that best suit you, rather than having us dictate the channels you receive. Enjoy the flexibility and endless possibilities!
